Employee bereavement support - there when it’s needed most
Provide timely help for your employees the moment they really need it, with practical and sensitive funeral support and our bereavement and probate service.
Losing a loved one is one of the hardest things anyone can face. As a manager or HR lead, it can be difficult to know how to respond and help a team member through this.
Our comprehensive bereavement offering does more for employees, their dependents, and their parents - including their parents in-law. It helps them plan for their future and provides support for navigating life's most sensitive moments.
Our range of tools and support services mean that employers can be their for their people and their families when it matters most - with bereavement and probate services, and a range of funeral support services providing sensitive and practical assistance when the unexpected happens.
Funeral planning and support services
Will Writer
Our easy-to-use will writer means your employees can easily take care of their final wishes at a time convenient to them. And, they can access and update their documents online 24/7 too.
Digital Vault
Digital vault is a secure, cloud-based vault where employees can store up to 100GB of important documents, like their will and life insurance paperwork, bank account information, passwords, as well as personal memories.
Funeral Adviser
An independent expert adviser is on-hand to provide assistance throughout the funeral process, empowering employee’s family to make well-thought-out decisions.
Funeral planning tools
These funeral planning tools allow users to set up a personal profile, plan their final wishes, and get friendly advice for important decisions. Plus, it’s available 24/7 through the online portal.
Funeral Adviser
Our funeral adviser service is all about helping you make the right decisions for your final journey. We’re here to make things easier, providing support and guidance every step of the way so you can focus on what truly matters.
Support for employers and employees
FAQs
We provide access to professional funeral advisers as part of our Group Life product. They support employees and their families to better plan their future, with online will writing tools, a secure, cloud-based location to store your documents, and their funeral price finder.
Sometimes life can take an unexpected turn, but MetLife can be there when your team needs it most. We offer a supportive bereavement and probate support service, covering everything from terminal illness support, probate advice, bereavement counselling, and support with the practical elements of navigating a bereavement. Check out our brochure for more information.
To discuss the complimentary bereavement and probate helpline and its services further, contact your MetLife representative on 0800 917 2111 or visit metlife.co.uk.
If you'd like to speak to one of our customer services team, you can call us 0800 917 0100. If you’d like to email us, please do so on customerservice@metlife.uk.com.
Funeral planning services are relatively new in the UK, but Everest - the company behind MetLife’s service - has a long history of helping people arrange the funerals they want.
Started in the USA in 2001, it now covers around 25 million people across the US and Canada.
Everest brought this experience and expertise to the UK in 2022, providing its services exclusively through MetLife.
Everest Funeral Concierge (UK) Limited are registered in England and Wales, Company Number 14351473. Registered Address: 21 Holborn Viaduct, London, United Kingdom, EC1A 2DY.
