At MetLife, we believe employees can be their best when they feel supported and have benefit plans that give them security and peace of mind, and services that support their physical, mental and financial wellbeing. When employees are at their best, businesses thrive.
At MetLife we continue to closely monitor the coronavirus (COVID-19) situation, including guidance from the UK Government.
We continue to serve our customers and are operating normal service throughout, for both incoming and outgoing mail.
We continue to minimise any disruption to customers through these current times. If you have a query, please email the relevant department below, and we will respond to you as soon as possible.
Thank you for your patience.
For Individual Protection Policies:
- General policy enquiries customerservice@metlife.uk.com
- Claims enquiries claims@metlife.uk.com
For Wealth Management Enquiries:
- Retirement Portfolio customerservice@metlife.co.uk
- Bond, Trustee Retirement Portfolio and ISA customer.services@metlife.co.uk
For Employee Benefit customer enquiries:
- General policy enquiries eb@metlife.uk.com
- Claims enquiries EBClaims@metlife.uk.com
For customers who are experiencing temporary financial difficulties as a result of coronavirus, please read more here.
