Retirement & Investments
MetLife tax-year end deadlines and information (2024/2025)
If your client wishes to make a withdrawal from their MetLife policy in the 2024/2025 tax year, please find below key information to help ensure their end of tax year arrangements run as smoothly as possible:
- Fully completed withdrawal forms must be received in our Belfast office by 21st March. Please note, if a withdrawal form is received after this date we cannot guarantee it will be processed in the 2024/2025 tax year.
- If they require the withdrawal to be processed in the 2025/2026 tax year, please specify this on the withdrawal form or withhold posting the form to us until 5th April.
- Please either post the completed withdrawal form to us at MetLife, Beacon House, 27 Clarendon Road, Belfast BT1 3BG or send it to us via email, customerservice@metlife.co.uk.
Please remember that we are closed to new monies and cannot accept top ups to existing policies or new applications.
Should you have any questions or concerns on the above, please contact our Customer Services team on 0800 022 4443 or email us at customerservice@metlife.co.uk.
Important information
We no longer accept new investments into our Retirement and Investment products.
The terms of our underlying guaranteed benefits have not changed and our customers continue to receive the same benefits and certainty provided by their policies. The closure to new investments has not affected the management or performance of our underlying investment funds.
Although we are no longer accepting new investments, we have a range of unit linked funds that are available should you wish to switch your funds. Please see our Fund List for more details.
We remain committed to providing high levels of customer service and ensuring that our products continue to deliver fair outcomes for our customers.
How we can support you
Our historic Retirement and Investment policies continue to provide Income and Capital guarantees across a range of tax wrappers
For customers already invested in products, our Retirement, ISA and Onshore & Offshore investment policies continue to provide flexibility and certainty. All policies are invested on one or more of the following options/funds:
1. Secure Income Option
The Secure Income Option provides a guaranteed level of income for life, even if the underlying fund value runs out of money, along with a guaranteed death benefit. Additionally the guaranteed level of income has the potential to increase through:
- lock-ins of positive investment performance above the existing guarantee level
- guaranteed Income Deferral Increases, where customers choose to delay taking their income.
2. Secure Capital Option
The Secure Capital Option provides a guaranteed capital amount at the end of the selected term or when a death claim is paid. Keeping the investment in this option protects customers from stock market falls whilst at the same time providing the potential to increase the guaranteed amount payable through lock-ins of positive investment performance above the existing guarantee level.
3. Non-guaranteed Funds
We have a small range of non-guaranteed portfolios. Please see our Fund List for more information.
We offer a variety of downloadable forms for you to complete in our Document Library.
* Please note that Payments Out, e.g. ongoing adviser charges or non-guaranteed withdrawals, may proportionately reduce the value of the guaranteed benefits provided by the Secure Income Option and the Secure Capital Option.