MetLife Academy: Protection pathway
Grow your understanding of the Individual Protection market, gain new knowledge, and provide greater insight to your clients.
Access online learning from MetLife
The MetLife Academy supports you and your team to develop and grow in the Individual Protection industry through our Protection pathway.
Enhancing knowledge and sharing insights
The Protection pathway offers protection advisers new and old a unique learning experience to help you learn and grow in the industry. By deepening your knowledge and sharing meaningful insights, you’ll be better equipped to deliver exceptional customer experiences and nurture long-‑term client loyalty.
Building loyalty and client support
Building customer loyalty
Why the first three months matter and how to boost retention.
The true value of Individual Protection
Protecting customers when it matters most: real-life case studies.
Keeping our promises is what we do
Insurance is a business of promises, and keeping our promises is what we do.
Every moment matters
Our products are designed to help people live and work with confidence, every moment of every day.
A quicker and easier claims process
Customers can submit queries and requests online, 24/7 – at a time that suits them, with no need to call or email.
Highlights on the Everyday Risk Report
We took the Everyday Risk Report to COVER for an exclusive roundtable event with industry experts in Protection.
Report: scale of everyday risks in the UK
We all face risk every day, whether it’s something small or more serious. But how great is that risk?
Summary: Everyday Risk Report
Get a quick look at the findings from the Everyday Risk Report 2025.