Until now, parents have needed to take out a policy for themselves if they want to protect their children.But we know that’s not always an option.That’s why we’ve launched ChildShield - a standalone child protection product that can complement other protection products. And because it’s not an add-on to existing policies, you don’t need any other policy to apply for cover. It means many more people can take out cover for their children. For more information take a look below to understand more about ChildShield and how it might help your clients.
ChildShield
Information for Financial Advisers
ChildShield
Information for Financial Advisers
Interactive Product Brochure
Our easy to browse ChildShield brochure is ready to share with prospective clients.
ChildShield Policy Terms & Conditions
To fully understand what ChildShield covers, read the product terms and conditions.
Key Facts Policy Summary and Additional Important Policy Information
For information about what ChildShield covers as well as the main exclusions and limitations.
ChildShield Sales Process guide
Our Sales Process guide outlines the types of customer ChildShield can help and how you can identify them
MyMetLife Adviser portal training
Do you need help with ChildShield or the new MyMetLife portal?
How to contact us
Call customer services: 0800 917 0100 (option 1)
To register a new claim: 0800 917 0100 (option 2)
For ongoing claims: 0800 917 0100 (option 3)
Email us: customerservice@metlife.uk.com
Write to us: Protection Customer Service, MetLife, MetLife, PO Box 1411, Sunderland, SR5 9RB
Opening Hours: Monday - Friday 9am - 5pm. We are not open on Bank Holidays.