If you’re an EverydayProtect or MortgageSafe customer, you can make certain changes and updates without having to call us. Please see below how to change your address, your name, and how to restart a lapsed Direct Debit.
If you’re currently having difficulty paying your monthly premiums, we may be able to help you reduce the cost of your cover while retaining some protection.
To discuss reducing the cost of your payments or cancelling your policy, email us at customerservice@metlife.uk.com, or speak to our Customer Service team directly on 0800 917 0100.
If you want to set up a new Direct Debit on an existing policy, please use the ‘Amend your bank details’ form above.
If you want to set up a Direct Debit to pay for a policy that isn’t in your name, please email us at customerservice@metlife.uk.com
