Ensuring our customers are safe and cared for, goes beyond providing insurance. Whilst we are dedicated to supporting families financially by paying claims, we also want to make sure their all-round wellbeing is being actively cared for so they can have the confidence to live the life they love.
That’s why we partner with Health Assured, the UK and Ireland's largest employee assistance programme provider, who provide useful remote services which give customers access to qualified counsellors, legal professionals and registered nurses – all of whom can help with the everyday bumps in the road. This includes:
• A wellbeing Support Centre with a 24/7 confidential telephone support line – 0800 023 2735
• An easy to use online health portal – healthassuredeap.co.uk
When a customer takes out MultiProtect, they receive a welcome pack from us, which will include everything they need to start using the wellbeing support centre immediately, giving them reassurance for the road ahead.