Skip Navigation


We are proud of service and help we provide to our customers every day. Our claims philosophy is built on trust that one day, when your client really needs it, we will deliver what they expect us to; pay the claim in a timely manner, with no fuss and with understanding of what has happened to your client.

Our Claims Team are here to support customers and their families when they really need it. 

Contact our claims team on: 0800 917 0100.

Or write to us: Claims Team, MetLife, PO Box 1411, Sunderland, SR5 9RB