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Group Life

Give employees the reassurance that their families will receive a lump sum payment if they pass away. 

Group Life is a simple benefit that provides a tax-free lump sum to an employee’s dependants if the employee dies while covered by the policy. 

Our claims team is empathetic and responsive, helping employers through the process as quickly as possible. 

With MetLife, benefits include:

  • Complimentary Bereavement and Probate support 
  • Up to 6 face-to-face bereavement counselling sessions 
  • 24 hour helpline available 365 days a year providing practical guidance and emotional support - for example on issues such as how to register a death, and help on how to obtain a grant of probate and letters of administration
Find out more about Group Life
Learn more about our Group Life cover Collapsed Expanded

Group Life cover helps an employee’s family cope financially and emotionally following an untimely death. It’s a simple benefit and normally the amount paid is based on multiples of salary. As a benefit, it helps show you care and often forms a core element of a modern benefits package.

Bereavement & Probate support Collapsed Expanded

Bereavement is something none of us like to think about but employers can benefit from being prepared should an employee pass away.  It also helps to let employees know support is there should they need it, whenever they need it.  

Bereavement and Probate Services are provided at no cost:

  • Up to 6 face-to-face counselling sessions a year
  • Telephone support helpline, 24 hours a day, 365 days a year 
  • Practical probate support from trained legal consultants to help the deceased’s relatives deal with practical issues including registering a death, advice on what to do if a will has not been left, closing bank accounts and managing the estate.

 

We offer a range of tools to support employers and employees at this difficult time. Please see below.

Group Life Employee Assistance Programme (EAP) Collapsed Expanded

At MetLife we acknowledge the challenges smaller businesses face. We understand staff are the engines of the business and their wellbeing is vitally important. Not just their physical wellbeing, but their mental and financial wellbeing too.

Life can sometimes take an unexpected turn, or small challenges can just feel overwhelming. Particularly given the unprecedented times of change and uncertainty we face.  That’s why we have enhanced our Group Life proposition for SMEs.

24/7 support for employees, 365 days a year

With MetLife Group Life policies covering fewer than 300 employees, we provide our Group Life Employee Assistance Programme (EAP) at no additional cost. It provides an impartial person to talk to and offers support and information 365 days a year, 24/7. So employers can be sure that their employees have the support they need, when they need it most. Plus, their loved ones in the same household receive complimentary access to the service too. This is in addition to the existing Group Life Bereavement & Probate Support (see above) employers already have access to.

Learn More

Client Testimonial - Questa Chartered 

Find out why Questa Chartered chose MetLife to provide Group Life for their employees.

Managing Director Anthony Hoskisson explains how MetLife’s Group Life provides an affordable and valued benefit to show their employees that they care.

We're proud of our service

Our customer satisfaction rate is something we’re proud of as it means we are delivering what our customers want.

With 99% of Group Life claims paid within 5 days and 80% within 3 days, you can trust us to look after your business and your people. Our teams collaborate to serve you, from onboarding through to claim and renewal if you stay with us.  

Jo Noone, UK Head of Service and Operations, talks about how important a customer-centric and ownership mindset is for MetLife employees to ensure we deliver a service we’re proud of.

Source: MetLife internal portfolio data, 2018