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Group Income Protection

Group Income Protection helps employers support the health of employees and prevent long-term absence.

Preventing long-term absence through affordable protection

A business is only as strong as its people. When long-term illness or injury occurs, it can cause significant difficulties for businesses of any size. When an employee can’t work for some time, MetLife’s Group Income Protection can pay a replacement income so that your employee needn’t worry about their finances whilst not working.

Personalised return to work pathways

Our return-to-work pathways are personalised to the employee to ensure success and minimise absence duration, at times preventing an absence becoming long-term in the first place.

Group Income Protection is designed to be flexible to your company’s needs and budgets, and companies of all sizes benefit from the support services we provide.

Help employees to be healthier and happier

  • Employees receive a percentage of their monthly salary to provide them with a level of income if they are unable to work through long-term illness or injury* ·
  • If your policy covers fewer than 1,000 employees, they can access our virtual GP, with same-day appointments, second medical opinion, symptom check and more.
  • Our Wellbeing Hub provides health and wellbeing services, including confidential counselling services and support for line managers in dealing with day-to-day workplace issues
  • Insight reports to help pinpoint any risks and issues with employee health and wellbeing
  • Responsive, empathetic return to work support services to help prevent an absence becoming a claim

* Benefit is paid to the employer to pass to the employee through payroll

Employer Hub

Tools to support you with the health and wellbeing of your workforce and dealing with employee absences

Find out more about Group Income Protection

Employees feel valued and supported. Group Income Protection provides employees with an income so they don't have to rely on state benefits.

Helps engage employees in wellbeing. All employees get access to our complimentary Wellbeing Hub. From help with daily challenges like childcare to complex issues like debt management and mental health support, everyone can benefit.

If your policy covers fewer than 1,000 lives, employees can also access our virtual GP, which provides 24/7 access, same day appointments and more, all to help the employee and their family get help when they need it.

Engaging your workforce in healthy living can bring widespread benefits including fewer absences, greater motivation and increased productivity.

Our ‘in the moment’ support offering includes:

Virtual GP – Unlimited use of the GP24 service, 24/7, symptom checker, choice of phone, video or message consultations via web app or telephone, private prescriptions, open referrals & fit notes, access to a specialist for a second medical opinion

Our Wellbeing Hub provides free, confidential health and wellness services 24/7 and is based on two key services:

  • Wisdom – a wellbeing service with access to articles, webinars, support guides, videos and four-week programmes, via an app
  • Employee Assistance Programme (EAP) – a confidential, 24-hour freephone helpline for employees and their families*.

*Members of your family in your household means the spouse or partner and any brother, sister, parent, legal dependents (except children under the age of 16) who are living in the same household as the employee; and any children or legal dependents of an employee who do not live in the employee’s household and are aged 16 to 21, living in the UK and are in full-time education.

Included within the Employee Assistance Programme is a dedicated service available for Line Managers, helping them to discuss challenges in confidence, including:  

  • Addressing a performance or absence issue
  • How to deliver bad or difficult news
  • Coping with change such as a team restructure
  • Dealing with harassment or discrimination.

Managers also have access to a referral programme that allows employers to provide additional support for their managers. This can be useful if: 

  • They are worried about their mental health
  • They have mentioned work stress 
  • They have identified significant work-related issues

Limited term Group Income Protection offers employers a more affordable option for providing financial assistance for employee absence.

Alongside this, benefits include early intervention, our GP24 service and rehabilitation. Find out more details on limited term Group Income Protection here.

With many still finding it a difficult shift moving to home working and far removed from their office and daily routine, MetLife, in partnership with Health Claims Bureau Group (HCB), are offering a new complimentary service ‘Connected at Home’.

Available to clients with a MetLife Group Income Protection policy and offered at no additional cost, our new support service, ‘Connected at Home’, offers each employer the opportunity to reach 5 members of staff they feel would benefit from personal support from the team at HCB. Employers can support their staff at home by ensuring all is well and identifying potential issues (including physical or mental health problems) early. This offer is available until 31st March 2021.