Rate Guarantee Period quotes are now live on Accelerate

We're always looking for ways to make managing your Group Life business faster and simpler. As part of our continued enhancement of Accelerate, you can now request Rate Guarantee Period (RGP) quotes in the portal. From 1 September you can now use Accelerate for your Group Life insurance quote requests for policies between 3 and 499 lives.

If you have any questions, please have a look through the FAQs below.  

If you can’t find the answer, you can email us at ebportal@metlife.com or call us on 
0800 917 2111. Our phone lines are open between 9am and 5pm Monday to Friday, where one of our team will be happy to help.  (Calls to MetLife may be recorded or monitored for training and quality purposes)

Frequently Asked Questions

Yes – Group Life quotes are available via Accelerate, both for business which is new to MetLife and mid-term reviews / rate expiry quotes for existing policies already held by MetLife.

Where a Group Life quote request (at new business, mid-term review or rate expiry / RGP) falls outside of the quote criteria for Accelerate, we’ll still be able to accommodate your quote request via email.

For new business Group Life quote requests, you’ll need to send the respective quote specification and data to ebnewbusiness@metlife.com.

For mid-term reviews and rate expiry / RGP quotes for existing Group Life policies held by MetLife, you’ll need to send any policy amendments and the data to eb@metlife.com.

Yes – you are able to request Group Income Protection (GIP) quotes by email.

For new business GIP quote requests, you’ll need to send the respective spec and data to ebnewbusiness@metlife.com.

For mid-term reviews and rate expiry / RGP quotes for existing GIP policies held by MetLife, you’ll need to send any policy amendments and the data to eb@metlife.com.

We are continually enhancing the Accelerate portal – we'll ensure you are kept updated on all future developments, including GIP quote capability.

Six weeks prior to the review / expiry date, we’ll send you an invite via email confirming if the mid-term review or RGP quote is available to be carried out via Accelerate as well as the details that we will require from you.

A link to Accelerate will also be provided, meaning you can log in quickly and easily.

Not all policies at mid-term review / rate expiry are yet available via Accelerate – if this is the case, the review invite sent six weeks prior to the review date will specify that the data be issued to us via email instead. The email address to be used is eb@metlife.com.

Yes – both mid-term reviews and RGP quotes can be accepted via Accelerate.

Where a mid-term review is carried out via Accelerate, the quote and corresponding accounts will be issued simultaneously.

Where an RGP quote is requested via Accelerate, the accounts will automatically issue when the RGP quote is accepted in the portal.

Please note that mid-term reviews and RGP quote requests may need to be referred to our team of underwriters upon submission in the portal; if this is the case, we’ll get back to you within three working days.

Accelerate gives you a single platform to manage new business quotes, mid-term reviews, and RGP/rate expiry quotes for your Group Life clients.

  • Obtain new business quotes, carry out mid-term reviews and request RGP / rate expiry quotes in minutes*
  • Generate mid-term review accounts and RGP accounts immediately once terms are accepted online
  • Get our best new business rate first time
  • Benefit from faster turnaround times
  • Generate re-quotes within 3 working days
  • Access everything in one place, including documentation
  • Enjoy a simpler, more consistent end-to-end journey 

* Usually within minutes. Where underwriting review is required, we'll respond within three working days.

We’ll get you set up in no time. Simply visit https://www.metlife.co.uk/intermediary/employee-benefits/accelerate/ and complete the registration form. Once this has been submitted, we’ll provide you with access within two working days.

To log into Accelerate click here MetLife Online Services. Click the 'Sign In' button, then enter your email address and the password you used to set up your MetLife online services account and you’re in.

We’re here to help! Simply contact us at ebportal@metlife.com or call your dedicated account executive and we’ll be happy to provide the support you need.