Employee Benefit Consultants, Insurer and Trustee enquiries
Emma Watkins, Head of Relationship Management
MetLife Assurance Limited
15 Bedford Street
London, WC2E 9HE
Phone number: 0207 557 4926 or 0207 557 4900
Email: ewatkins1@metlife.com
Policyholder enquiries
It is important that you quote your National Insurance number and scheme name whenever you contact the customer service team. Our customer service team is available from 09:00 to 17:00 Monday to Friday (excluding UK public holidays).
Telephone: +44 (0)800 988 5993 (UK CALLERS) (Calls made from the UK on the BT network are free. Mobile and other network costs may vary) +44 141 240 2865 (Overseas Callers)
Email: MetLifePensions@JLTGroup.com
Post:
Customer Service Team
JLT Benefit Solutions
Post Handling Centre G–MetLife
St. James House
Charlotte Street
Manchester M1 4DZ
Phone number: 0845 618 9709
